Frequently asked

Sixty eight questions, answered by the people who install the machines.

Buying a machine, running costs, installation, ink and media, service and warranty, ordering and delivery.

The decision before the invoice

Buying a machine

Can I see the machine running before I buy it?
Yes, over a call. No machine leaves on the strength of a specification sheet. Send us a job you actually sell and we run it and walk you through the result before you decide.
Which machine is right for my kind of work?
Tell us what you print and what you charge for it, not the model you think you want. Most buyers leave with the configuration that pays back fastest.
Do you take our old machine in exchange?
Yes, on working solvent printers under eight years old. Valuation happens on site and the amount is set against the new machine.
Do you help arrange finance for the purchase?
Financing terms vary by machine and by buyer, so this is not a one-size answer we can print here. Speak to Sunil Mishra directly, on +91 98380 77501, and he will work through the options with you.
How is the machine delivered, and how long does it take?
Insured road transport, with site power and earthing checked before dispatch. The full run from demo to first print takes roughly three weeks.
Can you show me a machine actually running before I order?
Yes, on a call, for several of the eight configurations. Which model we can show live changes as units come up in our own workshop, so ask when you enquire and we will confirm.
Do I have to commit before you will run my job?
No. Send us the job you print and we will run it and talk you through the result on a call, free, with no obligation to buy.
What is the flex printing machine price?
The price of a flex printing machine depends on bed width, head count and ink system, so we quote it against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation. See the machine range.
What is the Konica 512i flex printing machine price in India?
The price depends on the configuration. The 512i C8 carries eight heads across a ten foot bed, and the four head version is the entry point into solvent printing. We quote against your requirement and send the running cost alongside it. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
Which printer is used for flex printing?
Flex is printed on a solvent flex printing machine. Our 512i C8 is the machine most shops in the region run, and there is also the four head 512i. We also supply a Konica Minolta flex printer and a sixteen foot digital flex printing machine.
Do you have a 10 feet or 8 feet flex printing machine?
The Konica 512i C8 has a ten foot bed. For other widths, tell us what you print and we confirm in writing which configuration fits. The digital flex machine has a sixteen foot bed for single piece hoardings.
What is the UV flatbed printer price in India?
The price depends on the configuration, so we quote it against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation. See the UV flatbed printer page for what it prints on.
Is a UV flatbed printer available in 8x4 size?
We confirm bed size in writing once we know your job. Tell us the sheet size you print on and we reply with the configuration that fits. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
What is flatbed UV printing?
Flatbed UV printing is printing directly onto rigid material lying flat on the bed, with UV ink. Our UV flatbed printer prints on acrylic, ACP, glass, wood, tiles and phone cases without a transfer step.
What is a UV printer used for?
A UV printer prints on rigid and special media. The flatbed prints acrylic, ACP, glass, wood, tiles and phone cases. The UV roll to roll printer handles backlit film, vehicle wrap and soft signage without the solvent smell.
What is the CNC router machine price in India?
The price depends on the configuration, so we quote it against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation. Our CNC router is 8 by 4 with a vacuum bed and a water cooled spindle.
Can a CNC router cut acrylic?
Yes. Our CNC router, 8 by 4, cuts acrylic, and also does channel letters, ACP grooving and MDF cut outs. For acrylic letters with a polished edge straight off the bed, use the CO2 laser cutting machine. Tell us your job and we advise which suits it.
What is the CO2 laser cutting machine price in India?
The price depends on the configuration, so we quote it against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation. See the CO2 laser cutter page.
Can a CO2 laser cut acrylic?
Yes. Our CO2 laser cutter is the acrylic laser cutting machine we supply, and it gives acrylic letters a polished edge straight off the bed. It also engraves gifts and awards.
What is the CNC router machine for acrylic price in India?
The price depends on the configuration, so we quote it against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation. See the CNC router page.

What it takes to keep it printing

Running costs

How much ink does a machine like the Konica 512i actually use?
About one litre of solvent ink per 1,000 square feet on the 512i C8. We set out the figure that applies to your machine alongside the quotation.
What is the power requirement, and do I need a stabiliser?
The 512i C8 runs on a stable 220 V single phase line with proper earthing. Most workshops run a servo stabiliser. We confirm the exact power draw when we quote.
How long do printheads actually last?
Between fourteen and twenty two months in normal use. Daily capping and weekly flush discipline decides where you land in that range.
What wear parts need replacing regularly?
Dampers, wiper blades, the capping station and the carriage belt wear fastest, and all are held locally in Prayagraj and Varanasi.
Besides ink, what else does the machine consume regularly?
Media: flex roll, vinyl, sunboard or ACP depending on the job, all held in both warehouses. Cleaning fluid for daily head maintenance is the other recurring item.

The day the machine arrives

Installation and training

What are the power and earthing requirements?
A stable 220 V single phase supply with proper earthing, checked before dispatch. We confirm the exact load rating for your configuration when we quote.
How much room does the machine need?
For the Konica 512i C8, a footprint of 4.1 by 1.3 metres with a minimum room of 5 by 3 metres.
What does the one day training cover?
RIP software, colour profiling and daily head cleaning, delivered on site to your own operator on your own machine.
What ships with the machine?
Installation and levelling, one day operator training, the RIP licence and ICC profiles, a starter ink and cleaning kit, and a spare damper and wiper set, the same cover detailed on the Konica 512i C8 page.

Keeping the machine fed

Ink and media

Can we use ink bought from someone else?
Technically yes, but mismatched formulations are the most common reason a head dies early, and third party ink damage is not covered under warranty.
How does the monthly ink and media supply cycle work?
Once we know your usual monthly quantity, a reminder arrives on the same date every month and one reply ships it.
How quickly can an order reach us?
Orders placed before noon ship the same afternoon from whichever of Prayagraj or Varanasi is nearer to you.
How should ink and media be stored?
Away from direct heat and sunlight, at a steady room temperature.
What ink and media grades do you stock?
Flex solvent, digital eco-solvent and UV ink with a white channel, all CMYK in one litre bottles. Flex roll, vinyl, sunboard and ACP on the media side, see the full ink and media range.
What is eco solvent ink?
Eco solvent ink is the lower odour option in our ink range. It prints sharper on vinyl and backlit film, and suits indoor work and anywhere the print sits close to people.
What is the difference between solvent ink and eco solvent ink?
Our solvent ink is matched to Konica 512i class heads and is the most ordered. Our eco solvent ink has lower odour and prints sharper on vinyl and backlit film, so it suits indoor work. Tell us your machine and your jobs and we advise which to use.
What is the solvent ink price for a flex printing machine?
Solvent ink price depends on the quantity you take. Committing to a monthly quantity earns a better rate than buying drum by drum, and we quote it in writing. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
What is the eco solvent ink price in India?
Eco solvent ink price depends on the quantity you take, and we quote it in writing. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
Where can I buy solvent ink for my flex printing machine?
From us. We hold ink in the Prayagraj and Varanasi warehouses, ship from whichever is nearer, and send orders placed before noon the same afternoon. Ask for a supply quote.
What is UV ink?
UV ink is the ink our UV machines print with. It comes in CMYK plus white, for the flatbed and UV roll machines. White is sold separately because it is consumed at a different rate.
What is the sunboard sheet price?
Sunboard price depends on the sheet thickness and the quantity. We hold multiple thicknesses in stock and quote against your requirement. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
Is sunboard the same as PVC sheet?
Sunboard is commonly a PVC foam sheet, so the two are close, but thickness matters for signage and display work. We hold sunboard in multiple sheet thicknesses. Tell us the use and we confirm what we stock. See the media range.
What is the vinyl printing media price per square foot?
Vinyl price depends on the type and the quantity. We hold self adhesive vinyl in gloss and matte finishes and quote it in writing. Call, WhatsApp or send the enquiry form and we reply with a written quotation.
What are one way vision, Black Back and retro reflective media?
One way vision is perforated window vinyl for storefronts and vehicle glass. Black Back is blockout media that stops light bleed through. Retro reflective flex and vinyl are for safety and night visible signage. All are in the media range.
Do you stock ACP sheets in Prayagraj?
Yes. Aluminium composite panel (ACP) is held in stock for signage and display work. See the media range and send an enquiry for what you need.
What is the ACP sheet price?
ACP price depends on the quantity and the requirement, so we quote it in writing. Call, WhatsApp or send the enquiry form and we reply with a written quotation.

When something needs fixing

Service and warranty

What does the one year warranty actually cover?
Twelve months on the machine and six months on the printheads, running from the day of installation.
What happens if the machine stops during a big job?
Phone support the same day. Common failure parts are stocked in both Prayagraj and Varanasi rather than ordered from Delhi.
How fast can an engineer reach us?
Working out of both warehouses puts most of the region's signage belt within a half day's drive.
Are spare parts held locally, or ordered from Delhi?
Held locally. Ordering from Delhi typically takes four to nine days, which is the gap the two depots exist to close.
Are there faults we can fix ourselves before calling?
Roughly a third of the calls we take are solved on the phone in ten minutes: banding, colour shift, media skewing and power faults.
Is extended maintenance cover available after year one?
Yes, on request. Scope depends on the machine, its age and how hard you run it, so it is quoted rather than listed, see what a service visit covers.
What voids the warranty?
Damage from third party ink is the most common cause, along with running the machine without the recommended power stabiliser on an unstable line.

From enquiry to invoice

Ordering and delivery

How do I get a written quotation?
Send us the work you actually sell. Bed width, head count and ink system all move the figure, so we quote against your requirement.
How long does an order take to arrive?
From enquiry to first print is about five steps and roughly three weeks: demo, finance and paperwork, delivery, installation and training, then warranty begins.
How is the machine or the shipment transported?
Insured road transport for machines. Ink and media orders placed before noon go out the same afternoon.
Does it matter whether I order from Prayagraj or Varanasi?
Not for what you can order, only for how fast it arrives. Your order ships from whichever of the two warehouses is nearer to you.
Where do you deliver and where do you install?
We deliver across all 75 districts of Uttar Pradesh. Installation and engineer service are only in the listed districts: fifteen in Uttar Pradesh (Varanasi, Mirzapur, Sonbhadra, Ghazipur, Jaunpur, Azamgarh, Gorakhpur, Prayagraj, Kaushambi, Pratapgarh, Chitrakoot, Banda, Mahoba, Lucknow and Kanpur), Patna and Ara in Bihar, and Rewa and Satna in Madhya Pradesh, as shown on the where we deliver page. For delivery or installation anywhere else, contact us and we will confirm what is practical for your location.
Is Shubh Sinage in Prayagraj or Allahabad?
Both names point to the same city. Prayagraj is the current name of Allahabad, and it is also written Prayag Raj. Our head office is at 12/28 Muir Road, Dwarikapuri, Prayagraj (Allahabad) 211002, Uttar Pradesh.
Where can I buy a flex printing machine, ink and media in Allahabad or Prayagraj?
From us. Our head office is in Prayagraj (Allahabad), and ink and media are held in the Prayagraj and Varanasi warehouses. See the machines and the ink and media range, then send an enquiry for a written quotation.
Do you supply ink and media across Uttar Pradesh?
Yes. Delivery covers all 75 districts of Uttar Pradesh. Installation and service are listed for fifteen Uttar Pradesh districts, plus two in Bihar and two in Madhya Pradesh, on the where we deliver page. Stock is held in both warehouses and dispatched from the nearer one, and orders placed before noon are dispatched the same afternoon.
Where can I buy solvent ink in Uttar Pradesh?
From Shubh Sinage. We hold ink in warehouses in Prayagraj (Allahabad) and Varanasi and deliver across all 75 districts of Uttar Pradesh. See the Uttar Pradesh ink guide. Orders placed before noon are dispatched the same afternoon.
Do you deliver ink and media to Lucknow, Kanpur or Varanasi?
Varanasi is home to our second warehouse, open around the clock. Lucknow and Kanpur are also on our served list, with standard delivery and installation on request. See the Uttar Pradesh media guide.
Is there a printing machine dealer in Uttar Pradesh that also installs?
Yes. Shubh Sinage supplies large-format printing machines from Prayagraj (Allahabad) and Varanasi with delivery across all 75 districts of Uttar Pradesh. Installation and service are listed for fifteen districts and available on request elsewhere. See the Uttar Pradesh machine guide.
Which Uttar Pradesh districts do you deliver to?
Delivery: all 75 districts of Uttar Pradesh, see the district directory. Installation, spares and engineer visits are listed for fifteen: Varanasi, Mirzapur, Sonbhadra, Ghazipur, Jaunpur, Azamgarh, Gorakhpur, Prayagraj, Kaushambi, Pratapgarh, Chitrakoot, Banda, Mahoba, Lucknow and Kanpur. We also serve two districts in Bihar and two in Madhya Pradesh.
Do you supply flex roll, vinyl and sunboard across Uttar Pradesh?
Yes. Delivery covers all 75 districts of Uttar Pradesh. Flex roll, vinyl, sunboard and the rest of the media range are held in both warehouses and dispatched from the nearer one. See the Uttar Pradesh media guide.
Do you serve eastern Uttar Pradesh from Varanasi?
Yes. Mirzapur, Sonbhadra, Ghazipur, Jaunpur, Azamgarh and Gorakhpur ship from the Varanasi warehouse, as do Ara and Patna in Bihar.
What if my district is not on your installation list?
Delivery still covers it, because we deliver to all 75 districts of Uttar Pradesh. For installation or an engineer visit outside the listed districts, contact us and we confirm what is practical for your location. We do not claim installation coverage we cannot back up.